FAQs

FAQs

  • Size Chart


  • Size Conversion Chart


  • What is the Standard Delivery Time?

    Each order is custom made.  Standard delivery is four to five weeks.

  • What is your Return Policy?

    Returns


    Our return policy allows customers to return unused items within 7 days of receipt.  You will be charged a 10% Restocking Fee.



    Defects


    Note that if the product contains a defect, we’ll gladly replace it and send it the client's way at no extra cost. If, however, producing the item anew doesn’t allow for a better version of it, we’ll issue a credit

  • Where are your products made?

    Our products are designed by Sue Mincher here in Florida. 


    The products are then made in Canada.

Didn't find your answer, please send us a note.

Share by: